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Regulator says ISP engaged in "dishonest, misleading or deceptive conduct" over fixed landline phone contracts and cancellations and is given a month to improve
Regulator expects Government to give it extra consumer protection powers
Regulator to examine if further measures are needed to protect consumers
Recent security breaches have eroded people's trust, said Viviane Reding, who wants to force firns to notify customers if personal data has been compromised
Regulator plans to release quarterly reports highlightiing poor performance by internet service providers, landline and mobile operators
Switching operators gets easier as regulator reduces time limit for porting authorisation code to be given to customers
Ofcom says licences will be opened up on a region-by-region basis
Communications regulator says tying consumers into contracts makes it more expensive and difficult to change provider
If you're having problems cancelling your subscription to an internet service provider so you can move to another broadband service, there is a solution
The mobile termination rate changes force mobile operators to reduce the charges to other operators to connect mobile-to-landline and cross-network calls
Ofcom new code gives consumers right to cancel, but how will you know if you can?
Watchdog wants 'up to' speeds claims banned unless an ISP can back these up
ISPs' customers still receiving bills for services that have not being provided, says communications regulator, despite companies taking steps to fix the problem
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