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Government agency raps short-term loan company for threatening letters
If you're thinking of selling unwanted items online, it's easier than you think. Our expert sales tips will help you towards making a tidy sum from unwanted goods
Redress for damaged or failed goods from a company that has ceased trading is difficult. As long as payment was made via a loan or credit card, there is hope
Government consumer watchdog says it will clamp down on firms that use misleading company names to offer financial advice and loans
Plans to hand over responsibility to Citizens Advice are "shockingly ill-conceived"
A kettle should certainly last longer than six months, but should the manufacturer or the seller honour the warranty?
Paypal does not cover intangible goods in its buyer protection but, if the software proves to be counterfeit, selling it is fraudulent and the matter becomes crime
The 'lifetime' of a device is open to interpretation, depending on whether you are the consumer, the manufacturer or even - should the case go to court - the judge
Group-buying website said it takes consumer watchdog's concerns "seriously"
Consumer watchdog closes down Yes Loans and two associated companies for misleading customers
No matter how careful people are about their personal details, phishers have no qualms about trying to get them from you. We explain how to stay safe online
The terms HD Ready and Full HD are easily confused, so it pays to delve deeper behind the words of an advert to make sure you know exactly what you're buying
We explain whether consumers still get rights other than the manufacturer's warranty if they purchase a three-month-old laptop that then goes wrong
Q.Why are some of the keys on my keyboard doing strange...
Q.Is my phone’s Bluetooth any use?
Q.Can I switch boot drives so that I can work on older...
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It's possible to cancel your TV licence, save a heap of money and still watch TV legally – although not in real time. We explain exactly what you need to do
Voice over IP. The routing of voice conversations over the internet, which is cheaper than the telephone...
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