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Consumer watchdog says there are still "credible" concerns about the value for money of extended warranties, but has welcomed retailers' proposals to protect consumers
If a company tells you there is nothing wrong with your computer but you disagree, the Sale of Goods Act gives you some options so you get recompense
When is a promotional price not a promotional price? Mr Bell must now prove he was unaware that there was only limited stock of the book he wanted to buy
An invalid serial number rendered the game unplayable, but recent rulings says that there is no transfer of property with software, therefore no exchange of goods
Is the fault is fair wear and tear or accidental damage?
Even though his new computer is being shipped from Germany, Mr Harwood won't be entitled to the German warranty as companies offer the terms it feels are right
If the fault with the on/off button of the monitor is found to be inherent, CCL will refund the cost Mrs Cusworth incurred in returning the monitor to them
Government consumer agency focuses enquiry on Adaptive Affinity
Just because a company has a UK domain name, it doesn't mean it is based here and abides by our selling laws. Careful checks are needed before purchasing
Privacy watchdog is launching raids on those suspected of being behind claim and debt management texts
Mr Benny had owned his satnav for almost a year so was only entitled to a 'fit for purpose' replacement of the same make and model or one acceptable to him
Government watchdog goes public wiht investigation following announcement by ASA.
Although Comet was within its rights to repair the initial fault, the company should now provide Mr Reid with a replacement as the fault has happened again
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