Even though his new computer is being shipped from Germany, Mr Harwood won't be entitled to the German warranty as companies offer the terms it feels are right
If the fault with the on/off button of the monitor is found to be inherent, CCL will refund the cost Mrs Cusworth incurred in returning the monitor to them
Government consumer agency focuses enquiry on Adaptive Affinity
Just because a company has a UK domain name, it doesn't mean it is based here and abides by our selling laws. Careful checks are needed before purchasing
Privacy watchdog is launching raids on those suspected of being behind claim and debt management texts
Mr Benny had owned his satnav for almost a year so was only entitled to a 'fit for purpose' replacement of the same make and model or one acceptable to him
Government watchdog goes public wiht investigation following announcement by ASA.
Although Comet was within its rights to repair the initial fault, the company should now provide Mr Reid with a replacement as the fault has happened again
Instead of accepting the cheaper replacement TV, Mr Hook could have quoted the Sale of Goods act, which states the replacement must be of comparable quality
Warranties are a minefield but Mr Mays' best course of action for a more generous settlement may have been to seek redress under the Sale of Goods Act
Consumer protection organisation unable to publish full findings of companies breaching consumer law
A reader wants to know his rights when returning an item to an Ebay seller
Unless the purchaser has proof of purchase it will be almost impossible to get the goods replaced. A bank statement or credit-card receipt would be sufficient
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