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Email providers including Google, Microsoft and Yahoo form an alliance with the aim of developing a common authentication standard to help identify phishing emails
Just because a company has a UK domain name, it doesn't mean it is based here and abides by our selling laws. Careful checks are needed before purchasing
The US online company Mr Powell ordered his new power supply from is outside UK law, although its new UK website does fall under UK jurisdiction
If you click on the link in a phishing email, you could unwittingly find yourself part of a botnet. We explain what the cyber criminals are up to these days
Always test the goods you buy as soon as you receive them. If you buy goods through Ebay, consumer protection law cannot help you if you buy from an individual
If you buy something online and then find it's being shipped from abroad, the company should make this clear on its website
Even though the company lists a UK address, if it is based outside the UK, it is outside UK legislation and your only hope is to return it and hope for a refund
After selling a laptop on Ebay and following advice from that it was safe to have the buyer collect it from the seller's home, Paypal reversed the transaction
Should a consumer be charged a cancellation fee when paying by Paypal for items not stocked in the UK?
Police close 19 websites as fraud trail leads from New Delhi to Blackburn
Popular online payment provider extends buyer protection to sites other than Ebay
Payment provider moves to boost consumer confidence
Q.How do I store musician and other information about...
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Q.All updates have been downloaded, so why won't Windows...
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Communications provider says companies that establish careful flexible working patterns reap the benefits, but most companies have no plans for flexible working
Voice over IP. The routing of voice conversations over the internet, which is cheaper than the telephone...
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