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News: Consumer rights

Government cuts have compromised consumer safety warns Trading Standards Institute

Council cuts to TS budgets now so "dire" according to the Trading Standards Institute consumers are at increasing risk of fraud and rogue traders

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Vodafone SIM price plans ad misleading says advertising watchdog

The Advertising Standards Authority said an ad for fixed contract SIM price plans didn't make it clear that prices could rise

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HMV gift cards can be used from Tuesday 22 January

Deloitte announces people will be able to redeem HMV gift vouchers from tomorrow

  • Law
  • 21/01/2013
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Banks must attempt to issue charge-backs for HMV vouchers says Financial Ombudsman

Don't throw away HMV vouchers consumers urged

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HMV appoints administrators but still won't accept gift vouchers

Deloitte appoints three administrators to handle HMV's administration

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HMV not accepting gift vouchers as retailer faces going into administration

HMV customers with gift vouchers or needing refunds left in limbo as talks with bankers and other creditors fail

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Ofcom to examine fairness of price rises in fixed-term contracts

Communications regulator wants measures put in place to protect people signed up to fixed landline, broadband or mobile contracts

  • Law
  • 03/01/2013

We've created a project home on Codeplex

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Government rejects automatic online porn blocking plans

Rejects pleas to force ISPs to force customers to 'opt-in' by default to adult content

  • Law
  • 18/12/2012
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Defamation Bill proposals could have 'chilling effect' on free speech

Human Rights Committee says proposed changes could force websites to delete legitimate comment in order to protect themselves

  • Law
  • 17/12/2012
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ORG faces Golden Eye in court battle to protect names of O2 and Be customers

Porn distributor says it should be allowed to act on behalf of other copyright claimants as matter of 'justice'

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Forcing people to use the internet "unethical" says leading think tank

ICL-UK report Nudge and Compel says vulnerable groups are being sidelined by growing push towards putting vital services and benefits online

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Rugby fans reselling tickets via Viagogo face RFU compensation claims

Court of appeal upholds ruling that the RFU can pursue fans who it said breached its terms and conditions

  • Law
  • 30/11/2012
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More Comet stores to close says Deloitte

With no buyer in sight for stricken high street retailer, 125 more stores will close

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