The UK government is installing lie detector technology in a pilot scheme
designed to catch benefit cheats.
Initial tests will be carried out in Harrow, north London before being rolled
out in Job Centres across the country.
The Voice Risk Analysis software has already been successfully used to tackle
false insurance claims, allegedly saving the industry hundreds of millions of
pounds in the process.
Work and Pensions Secretary John Hutton said that the software would help
speed up the benefits service by validating more of a claimant's information
from the very start.
"This technology-based process aims to tackle fraudsters while speeding up
claims and improving customer service for the honest majority," he said.
"Our investigators are successfully using sophisticated 21st century
techniques to stop criminals. The introduction of this cutting-edge technology
will be another weapon in the battle against benefit fraud."
The technology works by looking for changes in a caller's voice over the
course of a phone conversation, allowing operators to flag up potential false
claims as they are lodged.
Claimants who are assessed as being possible fraud cases are then asked to
provide further information to back up their claim.
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