UK fights benefit fraud with lie detectors

Voice Risk Analysis software used to weed out false claims

Written by Matt Chapman, vnunet.com

The UK government is installing lie detector technology in a pilot scheme designed to catch benefit cheats. 

Initial tests will be carried out in Harrow, north London before being rolled out in Job Centres across the country.

The Voice Risk Analysis software has already been successfully used to tackle false insurance claims, allegedly saving the industry hundreds of millions of pounds in the process.

Advertisement

Work and Pensions Secretary John Hutton said that the software would help speed up the benefits service by validating more of a claimant's information from the very start.

"This technology-based process aims to tackle fraudsters while speeding up claims and improving customer service for the honest majority," he said.

"Our investigators are successfully using sophisticated 21st century techniques to stop criminals. The introduction of this cutting-edge technology will be another weapon in the battle against benefit fraud."

The technology works by looking for changes in a caller's voice over the course of a phone conversation, allowing operators to flag up potential false claims as they are lodged.

Claimants who are assessed as being possible fraud cases are then asked to provide further information to back up their claim.

Tags:

Reader comments

More from Computeractive

News

The latest home computing news

Downloads

The best PC tools, applications and more

Reviews

Independent opinions on new hardware and software

Step-by-step guides

Easy-to-follow projects with pictures

PC Help

Solve PC problems with our Q&A

Videos

PC projects demonstrated and product reviews

Articles

An in-depth look at how to get the best from your PC

Magazine

What's coming up in Computeractive

Forums

Get help with your PC problems from our readers

Competitions

Your chance to win computing prizes

Shopping

Great deals on products, services and more

NEW! Computeractive CD Rom 11
All 26 issues of Computeractive from 2008 on one CD-Rom.

Ultimate Guide to Disc Burning
Everything you need to know about creating your own discs.

Create your own calendars softwareCreate your own Calendars
The fun and easy way to create your own calendars!

Computeractive - Issue 280Computeractive Back Issues
Missed an issue? Click here to find a back issue

Blogs

Windows Watch

Windows Watch

Keeping an eye on the latest XP and Vista news

Outlook 2007 email controversy

One of the major changes in Outlook 2007 had nothing to do with the Ribbon but that Word was used to display...

Download Junkie

Download Junkie

Your daily dose of download discussion

Backup important data with SyncBack SE

Keeping certain files backed up helps to keep items safe in case anything disastrous happens to your computer, but although most of...

Advertisement

Free email newsletters

Techno babble demystified...

[Display all definitions]

Or type in any computer-related word and click "Go"

Advertisement

Computeractive is not reponsible for content of Google adverts

Primary Navigation

© Incisive Media Ltd. 2009. Incisive Media Limited, Haymarket House, 28-29 Haymarket, London SW1Y 4RX, is a company registered in England and Wales with company registration number 04038503

Search computeractive.co.uk