Google's Street View has come under fire from a UK privacy watchdog prior to
its impending release in the UK.
Street View provides a wide variety of photos matched with locations on
Google Maps.
The images are captured by a fleet of cars fitted with cameras and can
include passers-by, which Privacy International believes breaks data protection
laws.
Similar complaints and concerns have already been raised in the US, and
Google has removed some images on request.
Another approach has been to use recognition software to automatically blur
faces in any of the pictures.
"Google's new Street View service due to hit the UK soon is good for
consumers and provides value, but the company is likely to be in breach of
privacy laws," said Martin Warner, co-founder of Technology of Tomorrow 2008.
"There are ways round this for Google, but it could prove very costly to
doctor images to remove people from Street View, which could threaten the
product."
A Google spokesman said that Street View will not launch in UK until the firm
is comfortable that it complies with local law, including law relating to the
display of images of individuals.
"We will use technology, like face-blurring, and operational controls, such
as image removal tools, so that Street View remains useful and in keeping with
local norms wherever it is available," he said.
Privacy International remains unconvinced of the viability of the
face-blurring software, however.
The organisation has written to Google seeking technical information about
the technology and has promised to go to the Information Commissioner's Office
if it does not get a timely response.
"While most large companies have to deal with these issues at some point, it
is clear that Google is becoming a victim of its own success," said Warner.
"Even though there are some serious ramifications for Google in these latest
attempts to ensure that it toes the line, it will probably get through them
without revenue suffering but will have to rethink its go-to-market approach in
certain services."
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