Chief information officers (CIOs) and IT service providers will come under
increasing pressure to save costs and improve efficiency in 2009, leading to a
greater interest in new technologies, according to outsourcing provider
Unisys.
Duncan Tait, UK general manager at Unisys, told vnunet.com that
concerns about the "availability of cash" have had a huge impact on decision
making in outsourcing and IT provision, and that companies are increasingly
frustrated with their CIO's inability to strip costs quickly enough.
As a result, enterprises will register growing interest in providers that can
offer virtualisation and software-as-a-service, or "platform-as-a-service",
technologies.
"CIOs are being asked to take the costs out [almost] over night, but you have
to think radically about how you do that," said Tait.
"And on the supply side, this is going to sort the wheat from the chaff. They
will need to focus on what they are good at, and change the delivery model to
software-as-a-service."
CIOs who are unable to cope with these growing cost pressures, or manage the
proliferation of consumer devices in their organisations, may increasingly be
circumvented by business process owners, whose influence in determining where
and how IT investments are made will grow, according to Tait.
Harry McDermott, chief executive at telecoms consultancy
Hudson
& Yorke, agreed that short-term cost optimisation pressures are now the
number-one issue for clients, ahead of best practice governance, business
agility, service level agreements and other factors.
"Even in a five-year partnership deal with a vendor they are still looking
for cost optimisation in year one, whereas in the past you could take a more
strategic view and look at the business case," he said.
Unisys also predicted a reduction in so-called mega-deals, and a concomitant
increase in smaller engagements involving a larger number of usually competing
service providers.
This scenario could provide the smart CIO, working with a trusted advisor,
with opportunities for a better business outcome, said Tait.
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